Client: Matt Watson
Position: Chief Executive Officer
Company: Tenn Capital
When did you start working with EWG?
2021
What prompted you to establish the relationship?
An introduction from a trusted friend.
What are the benefits to you and your clients of using EWG?
Our business revolves around problem solving, speed of action and commercial understanding. We need partners who can operate in the same way. EWG are very responsive.
What do your clients like most?
That they rarely hear about who does our payments.
What do your team like most?
They are super responsive, commercial and they get us. They really are a pleasure to deal with and we are so pleased we found them.
What aspect of the service/platform do you value most? What element of the tech is most valuable/useful to your business?
The technology is good but what we value most is the simplicity and the people.
Was the power of the tech/client platform surprising?
Not particularly, everyone sort of expects and demands a certain level of technology interface these days. What was surprising though is that they had a customer service to go along with it. This is very rare.
Why would you recommend EWG?
Yes, unreservedly.
Anything else you’d like to add/discuss/share about your experience?
I hope they continue to do what they do on a much bigger scale. They have something really great and plugs a huge hole in the market.